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"Your 'can-do' attitude was reflected in the realistic way you assessed the situation, gave advice, listened and rolled up your sleeves to get the things done"
Maurna Redner San Rafael
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"...We want to express our thanks for the incredible job you did selling our home. As you know, we had it on the market in the fall last year and were seriously disappointed with the husband and wife team who were selling it. Ironically, you were the only realtor who brought us a person with a legitimate offer and, through no fault of yours, she bowed out at the last minute. Even though this happened, we were very impressed with your professionalism and decorum during difficult times.
We took the house off the market for about 4 months and then seriously screened many realtors. None of them seemed especially serious about working hard to sell this house. Then, we thought of you and were glad you could help us even though you were very busy at the time.
What a difference! You immediately took charge and introduced us to an excellent interior design person. In addition, you made it clear that new carpeting, painting of the woodwork and staging the house would be very much to our benefit. The plan was aggressive and we agreed to short time lines, but you pulled it off. You were able to put us in touch with the right people to get the work done and we were very pleased with the results.
As you know, a number of realtors who had shown the house earlier were stunned by how good it looked. And, it paid off handsomely. After two days of open houses, we had two offers. The final offer was nearly 30% more than the selling price suggested by our original realtors. We are literally in your debt and will be glad to serve as a reference at any time.
Best regards,"
Joe and Carol Sauer Portland, Oregon |
"...in June 2007, Mike and I retained Jane and Peter Richmond as our real estate agents to sell our house in Mill Valley. We chose the Richmonds because Jane serves on my Board of Directors (Senior Access), they are long-standing and well respected members of our community, and are familiar with the Sycamore Park area.
Their calm and professional manner, attention to detail, knowledge of the market and strategic planning and compassion for others made this transaction effortless. They are to be commended as outstanding real estate agents, who I would highly recommend to everyone I know.
We only wish we had used their services when we purchased our new home! Unfortunately, we used a different real estate company and the experience was terrible. In fact, the experience was so stressful and unpleasant; I will never use that real estate company ever again!
Thank you for maintaining a high level of ethical and professional standards in your business. Jane and Peter were one hundred percent delightful to work with."
Cris Chater and Michael Lucchesi Mill Valley
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"Thank you so much for your help finding a second location for our business. We are entering the final stages of building out the space and I am reminded of the long process just to find it. You hung in there until the end. I literally called a dozen real estate brokers before finding you. None of them followed through; not one.
Peter, you are the only one who followed up every lead and returned every phone call. After looking at so many different locations, we finally found the perfect space. You were there for us.
Thanks again!"
Michael Langer Business owner Mill Valley/San Rafael
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"Sincerest thanks and accolades for everything that you and your team did in successfully selling our home at 12 Oxford Ave. in Mill Valley.
It was the third time we used your services in the ten years that we made the cross country move. This one had some unusual situations including the unfortunate year end flood that affected our house.
I remember calling you from New York City on New Years day (early in the morning) and you immediately went to my house, met with my son and jumped into action. Your assessment of the situation, recommendations on what to do and who to call and then suggestions on the massive renovations were invaluable.
From the environmental issues to staging, you helped turn a disaster into a successful sale in a very short period of time. From Open House to deposit of the check in bank, inclusive of negotiation the time period was an unbelievable fifteen days.
I do want to acknowledge your assistant, who always tracked me down and helped keep order with the fast pace.
Jane - you are the best and I couldn't imagine buying or selling a house with anyone else. You are a true professional who always follows through and is true to her word.
Sincerest thanks,"
Jim and Carla D'Agostino Mill Valley
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"...On a very personal note, I want to thank you for making me feel very welcome in a new city. You truly made the often times tedious process of home hunting enjoyable. It's rare for me to compliment someone, but I wanted you to know that your thoroughness, honesty and professionalism were greatly appreciated"
Steve Flint Oakland, CA |
"...I'm writing to thank you for all that you had done to help me sell my house in Mill Valley. To help me sell is a gross understatement. It actually would not have been possible without your extraordinary help. ?.you took on many tasks well beyond the scope of a real estate agent. ...All this was in addition to the very professional manner in which you handled every detail. I always had the fullest confidence in everything you advised and did."
Dan Richardi Santa Rosa, CA |
"Jane is as close to a perfect agent as anyone can come. Head and shoulders over anyone else we ever dealt with!
Judy and Avery Blake Longboat Key, Florida |
"Well, both properties are now sold and because of your excellent service, I feel very motivated to write a letter of recommendation for the fine work that you and Peter did for me. As an out-of-state owner I knew I had to contract with someone who was responsive, experienced and good in tight situations. Your efforts exceeded even my expectations and made the sales happen. When a business deal is over and all the work is done, I judge the participants by a simple rule. Would I use them in another similar deal. Clearly, and unreservedly, the answer is a resounding Yes. I would be very pleased to serve as a reference for future clients"
Bruce and Nancy Hensel Vincennes, Indiana |
"Yes, I would and have recommended the Richmonds. Not only do they know their business, but they are totally in tuned to the real estate in Mill Valley."
Robert Kleiner Mill Valley
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"The Richmonds have that can do spirit. They showed up on time at a freeway off ramp, got right down to business, never halted until they closed the deal three weeks later. They're very bright, indomitable, no frills. Two thumbs up! They know the business and people. They communicated almost daily: FEDEX, faxes, phones flying. They held their own with a most difficult seller and got the job done."
Bud and Mary Enright Belvedere |
"It was my good luck to have the Richmonds as my Realtors? did a great job in resolving problems with the county?also did a great job of working through negotiations to achieve an ultimate timely sale and closing. Before, I had been unsuccessful in selling the property with other Realtors, however, the Richmonds seemed to bring a higher degree of skills than other Realtors. I was extremely impressed with their professionalism and wouldn't hesitate to highly recommend them to anyone."
Jim Hagood Denver, CO |
"Your assistance was exemplary. From the very outset you demonstrated your professionalism and affable manner. Your experience and superb skill was evident at every turn during the process. All in all, you made this an experience worthy of a professional realtor. If there is ever another real estate transaction in which I am involved, I want you in my corner."
Jerald Scheinberg Granite Bay, CA |
"If it hadn't been for all your help and support, my aunt's house would still be on the market. If it hadn't for your arranging for permits, inspections, repairs, and a host of items too numerous to name, I don't think I'd have survived the ordeal. If you ever need a reference, I'd be happy to provide a glowing recommendation."
W. J. Madley San Anselmo
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